Our Return Policy

REFUNDS WILL NOT BE PROVIDED FOR ANY SERVICE OR SUBSCRIPTION. WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR SUBSCRIPTIONS THAT ARE CANCELLED MID-MONTH.

 

In such a circumstance, you will continue to have access to your Subscription until the end of the monthly billing cycle. 

 

Regarding Training and digital software purchases: Obviously students cannot "unlearn" / return valuable training time. Digital Software also cannot be returned.

 

Due to the nature of our educational content (cannot unlearn something)
& software download access on your machine that cannot be returned there are 

> ABSOLUTELY NO REFUNDS AFTER 14 DAYS <

​

LIMITED REFUND EXCEPTION #1:

We do offer a new member

14-day Cancellation & Refund

for One-Time Payment Purchases such as

LIFETIME GOLD OWNERSHIP
For you to make certain you are 

Satisfied with your decision

to join us.

 

LIMITED REFUND EXCEPTION #2:

We do offer an initial, 1st month new member

14-day Cancellation & Refund

for Monthly & Lease to Own Payment Purchases such as

GOLD LEASE TO OWN
For you to make certain you are 

Satisfied with your decision

to join us.

 

For Refunds: To meet the cancellation deadline, you must send your communication of cancellation before the 14 day period has expired. If leasing, you must send your communication of cancellation before the 14 day period has expired.

 

Effects of cancellation: We will reimburse you no later than 14 days from the day on which we receive your cancellation notice (usually within 24-48 hours). We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement unless paying by wire in which case a wiring fee may be reduced from the refund amount total.